Digital Transitions is the leading Phase One dealer in the world for a number of reasons, but customer service and support is at the top of that list. Now celebrating our 15th year in business, we’re excited to announce the next step in our never-ending quest to provide the best experience for anyone purchasing Phase One gear—our new member benefits program, MaxRESOLUTION.
This new program cements our reputation for providing more knowledge, value, one-on-one care, and desire to resolve any issue than anyone in the industry by offering exclusive perks and services to our members.
What does it take to become a member? Simple. By purchasing a Phase One digital back from DT, you’re instantly enrolled for as long as you own the equipment, including all customers that have previously bought from us—you’re automatically a MaxRESOLUTION member now.
For those of you who are long-time DT customers, you understand the lengths we go to to make sure you’re getting the most out of your Phase One investment. Now that you’re a MaxRESOLUTION member, those benefits also include:
- Access to Top-tier, Priority Technical Support, Whenever You Need it: Phone, Email, Video & Remote Computer Access
- Equipment Orientation & Workflow Optimization
- Customized Hardware & Software Training
- Firmware Updates
- Hardware Tune-ups & Sensor Cleanings
- Continuing Care, Including Digital Back Loaner Programs
- In-person & Online Training Courses
- Generous Trade-in & Upgrade Program
- Rental Discounts
- Special Promos & Equipment Discounts
- Exclusive Events
- Tech Tips and Newsletter Subscriptions
- And Much More…